Router and WiFi Guides
How to wirelessly pair Reyee WiFi mesh routers
Last Updated: 17 October 2024How to wirelessly pair Reyee WiFi mesh routers If you want to add an additional Reyee WiFi mesh router to your network you can do so easily by using the “pair” or “mesh” button. Here are the steps. Leave your Master Reyee powered on where it is installed (the one plugged into your Fibre box)....
Connecting IoT devices to WiFi
Last Updated: 17 December 2024This guide will help various IoT devices that won’t connect to your WiFi for example: Why some IoT devices won’t connect to WiFi There are various WiFi standards for WiFi authentication and all new WiFi routers are dual-band, however, a large number of IoT devices are not compatible with all WiFi standards, causing problems when...
IPTV Buffering
Last Updated: 13 December 2024We have created this help doc to explain the ins and outs of Video Streaming Services (IPTV apps) to help you avoid frustration. TL;DR: Top Tier/Leading/Legal IPTV services like Netflix, Disney+, Prime, AppleTV, DSTV and ShowMax have highly developed Content Delivery Networks (CDNs) and local caches, so reliable 4k and HDR content streams reliably when...
How to set up a Tenda Nova Mesh
Last Updated: 30 October 2024Tenda Nova Setup Instructions To set up the Tenda Novas, you will need to follow these steps: Download the Tenda WiFi app. Here are the download links: iOS: https://itunes.apple.com/za/app/tenda-wifi/id931811111?mt=8 Android: https://play.google.com/store/apps/details?id=com.tenda.router.app&hl=en_ZA Once the fibre line is activated, plug your Fibre ONT into the INTERNET port of a Tenda Nova via an ethernet cable. This is...
Router Settings For Atomic
Last Updated: 5 December 2024How to set up your router to work with Atomic Fibre Internet! 🚀 Welcome aboard… Almost. Before we start please note: On Octotel, Frogfoot and Vumatel we use DHCP/Dynamic IP On Openserve we have to use PPPoE Get your router set up for Atomic. Your router’s WAN (or Internet) settings needs to be set to: Octotel+Frogfoot+Vumatel...
WiFi First Aid
Last Updated: 30 October 2024🤓 WiFi First Aid 🚑 Before we start, note: 2.4GHz WiFi is limited to around 50Mbps. If you are experiencing slow WiFi speeds, try these 4 steps: 1️⃣ Reboot your WiFi router and fibre box. Check all your cables are clicked-in. 2️⃣ Check your WiFi signal strength (WiFi icon on your laptop or phone) 3️⃣...
WiFi Consultation
Last Updated: 30 October 2024Project WiFi! Our WiFi Consultation Process Explained 🤓 We really want all our Fibre Internet customers to have Epic WiFi, so you can enjoy the full speed of your fibre when you need it, with all the benefits of remote support. With a little bit of planning, we can help your Fibre experience be better,...
Samsung TV Issues
Last Updated: 17 October 2024📺 Got issues with your Samsung TV? We’ve put together some top tips to solve common issues Disclaimer: This is anecdotal advice that has worked for us in the past, for official advice please contact Samsung. 🍿 Built-in Media Player The built-in media player that Samsung provides with their TVs can be a source of...
